Kroha support center
Location Tracking
What should I do if the child's location is not shown accurately?
What should I do if the child's location is not shown accurately? (iOS)
To obtain geodata and to improve the accuracy of location retrieval, please check the following settings:
- Check for an Internet connection on your child's device.
- Open Settings on your child's device > Scroll down > Parental Control Kroha > App Permissions > Location > Allow Always.
- On your child's device, open the Parental Control Kroha app > Three dots > Tap Change Parental Restrictions > Enter the PIN code > If any setup guide appears, go through it.
- Open the Parental Control Kroha app on your device > Select your child's device in the device list > Go to Location > Tap Update.