How can I change the PIN on my child's phone?

If you need to change the PIN code on your child's device, please follow the instructions below:

1. Log in to the app from your child's smartphone and open “Change Parental Restrictions”.

2. When the PIN code entry line appears, click the “Change PIN” tab at the bottom of the screen.

3. Open your mailbox, which is linked to your account, find the code sent there and enter it into the proposed window.

4. When the code is accepted by the system, you can change the PIN code.

The PIN code may be different depending on the phone. If you change the PIN code on your device, it will not be changed on your child's device and vice versa: this should be taken into account when trying to change it.