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Open the application "Parental Control Kroha" on the child’s device. If any tutorial appears here, please go through it.

After that, please check the power saving settings. Use the following instructions:

- open the application "Asus Start Up Manager" on the child’s device;

- find the application "Parental Control Kroha";

- turn on the switcher opposite the application and allow auto-start to the "Parental Control Kroha";

- reboot the phone.

Open the application "Parental Control Kroha" on the child’s device. If any tutorial appears here, please go through it.

After that, please check the power saving settings. Use the following instructions:

- open the application "Settings" on the child’s device;

- open the section "Battery";

- then select the item "Power usage details";

- find the application "Parental Control Kroha" and tap on it;

- open the menu "Permission to run in background";

- choose option "Keep running in background".

Also, check the following settings:

- open the application "Settings" on the child’s device;

- open the section "Battery";

- open the section "Super saving mode";

- open the section "Apps in super saving mode";

- find the application "Parental Control Kroha" and check the box near it;

- return to the "Battery" section;

- in the upper right corner click on the "Settings" image;

- select the item "Performance mode";

- select the mode "Prioritize performance and display";

- also, check that the smart sleep mode has been disabled.

An Android 9 has new restrictions for optimization Battery. Please, use the following instructions to ignore restrictions for the "Parental Control Kroha".

Battery Settings:

- open the application "Settings" of the phone;

- open the section "Battery";

- open "Battery manager";

- find the application "Parental Control Kroha" in the list of application;

- remove a restriction for the application;

- return back to the screen "Battery";

- open "Battery saver";

- find the application "Parental Control Kroha" in the list of application;

- remove a restriction for the application;

Open the application "Parental Control Kroha" on the child’s device. If any tutorial appears here, please go through it.

After that, please check the power saving settings. Use the following instructions:

1. open the application "Settings" on the child’s device;

2. open the section "Battery";

3. open the "Launch" section;

4. find the application "Parental Control Kroha";

5. turn off the switch opposite the name of the application "Parental Control Kroha";

6. The "Manage manually" window will appear. In this window, all switchers should be turned on: "Auto-launch", "Secondary launch", "Run in background";

7. return to the section "Battery";

8. on the upper right corner, click on the settings icon;

9. disable notification of the detection of energy-intensive applications;

10. reboot child's phone;

11. open the application "Phone Manager";

12. tap on the "Clear" icon;

13. tap on the "Settings" icon;

14. turn off the "Auto Clean".

Open the application "Parental Control Kroha" on the child’s device. If any tutorial appears here, please go through it.

Unfortunately, older versions of Lenovo phones have a large number of different Android firmware. There are several options that are possible on the firmware. In the firmware of the phone can be one of the following points:

1) Settings (Phone Settings) -> Power manager -> Background app management (work in the background)

Disable the restriction (running in the background) for the Parental Control application.

2) Settings (Phone Settings) -> Intelligent power saving

Turn on background work for Parental Control.

3) Settings (Phone Settings) -> Battery -> HeartBeat Sync

Disable the restriction (running in the background) for the Parental Control application.

Open the application "Parental Control Kroha" on the child’s device. If any tutorial appears here, please go through it.

After that, please check the power saving settings. Use the following instructions:

- open the application "Settings" on the child’s device;

- open the menu "Power manager";

- open the menu "Background app management";

- find the application "Parental Control Kroha" and turn on the switcher(allow running in the background mode).

Open the application "Parental Control Kroha" on the child’s device. If any tutorial appears here, please go through it.

After that, please check the power saving settings. Use the following instructions:

- open the application "Settings" on the child’s device;

- open the menu "Battery";

- open the menu "Power saving exclusions";

- find the application "Parental Control Kroha";

- turn on the switcher opposite the application and allow auto-start to the "Parental Control Kroha";

- reboot the phone.

Open the application "Parental Control Kroha" on the child’s device. If any tutorial appears here, please go through it.

Use the following instructions:

- open the application "Settings" on the child’s device;

- open the section "Battery";

- open the section "Background activity manager";

- find the application "Parental Control Kroha";

- Turn on the switch to allow using the application to work on the background.

Open the application "Parental Control Kroha" on the child’s device. If any tutorial appears here, please go through it.

After that, please check the energy saving settings. To do this, use the following instructions:

1. Open the phone’s “Settings” application;

2. open the "Battery" section;

3. open the section "User energy saving mode";

4. Find the application "Parental Control Baby" and open it;

5. select the "Allow application to run in the background" mode https://prnt.sc/p0tpcc;

6. return to the main screen of the phone’s “Settings” application;

7. open the "Application Management" section;

8. Find the application "Parental Control Kroha" and open it;

9. turn on the switch opposite the option "allow autorun" https://prnt.sc/p0tq56;

10. hide the phone’s “Settings” application;

11. open the application "Phone Dispatcher" https://prnt.sc/p0tt0k;

12. open the "Startup Management" section;

13. In the list, find the Parental Control Kroha application and turn on the switch opposite it, which allows the application to start after the phone is rebooted.

Open the application "Parental Control Kroha" on the child’s device. If any tutorial appears here, please go through it.

After that, please check the power saving settings. To do this, use the following instructions:

- open the application "Settings" on the child’s device;

- open the menu "Battery";

- find section "App optimization" and tap on the button "Details";

- find the app "Parental Control Kroha" and tap on it;

- in the appeared menu, choose option "Off".

- then go back to the root menu of "Settings";

- if you find the menu "Power saving" open it(if you don't find this menu ignore below steps)

- open the menu "Power saving mode" and turn off both settings;

- also, turn off "Ultra power saving mode";

- reboot the phone.

Open the application "Parental Control Kroha" on the child’s device. If any tutorial appears here, please go through it.

After that, please check the power saving settings. To do this, use the following instructions:

1. open the application "Settings" on the child’s device;

2. open the menu "Device maintenance";

3. open the menu "Battery" 

4. open the menu "Unmonitored Apps";

5. Add "Parental Control Kroha" to unmonitored apps;

Open the application "Parental Control Kroha" on the child’s device. If any tutorial appears here, please go through it.

Use the following instructions:

1. open the application "Settings" on the child’s device;

2. open the menu "Apps";

3. on the top corner tap on the menu icon(three vertical dots);

4. open the menu "Special access";

5. open the menu "Optimize battery usage";

6. find the application "Parental Control Kroha" and turn off the switcher;

7. return back to the root menu of "Settings";

8. open the menu "Device Care";

9. open the menu "Battery";

10. open the menu "Power mode";

11. set option "High performance" and turn of the switcher "Adaptive power mode";

12. tap back and on the top corner tap on the menu icon(three vertical dots);

13. open the menu "Settings";

14. turn off the all switchers;

15. reboot the phone.

Open the application "Parental Control Kroha" on the child’s device. If any tutorial appears here, please go through it.

Use the following instructions:

- Start Device care from phone settings 

- Tap Battery

- Tap the 3-dot menu > Settings

- Disable all toggles (except Notifications)

- Tap Sleeping apps

- Wake up all the apps using the trashcan icon

WARNING: Make sure that Put unused apps to sleep and Auto-disable unused apps is disabled. Otherwise Samsung will put your apps back to sleep after a few days (3 by default) even if you have woken them up manually!

Open the application "Parental Control Kroha" on the child’s device. If any tutorial appears here, please go through it.

After that, please check the power saving settings. To do this, use the following instructions:

- open the application "Settings" on the child’s device;

- open the section "Battery";

- then select the item "Close when turning off the screen";

- check the settings for the application "Parental Control Kroha", so that the Android does not close it when the screen is turned off.

Open the application "Parental Control Kroha" on the child’s device. If any tutorial appears here, please go through it.

After that, please check the power saving settings. Use the following instructions:

- open the application "Phone Manager" on the child’s device;

- open the section "Power manager";

- open the section "Excessive batt

- Turn on the switch to allow using the application to work on the background.ery usage";

- find the application "Parental Control Kroha";

Open the application "Parental Control Kroha" on the child’s device. If any tutorial appears here, please go through it.

After that, please check the power saving settings. Use the following instructions:

1) "Autostart" settings:

- open the application "Settings" on the child’s device;

- open the "Installed app"(or "All applications") section;

- find the application "Parental Control Kroha";

- turn on the "Autostart" switch;

- confirm using "Autostart".

2) “Battery saver” saver settings:

- open the application "Settings" on the child’s device;

- open the "Installed app"(or "All applications") section;

- find the application "Parental Control Kroha";

- open the menu "Battery saver";

- in the opened menu, select “No restrictions".

Open the application "Parental Control Kroha" on the child’s device. If any tutorial appears here, please go through it.

After that, please check the power saving settings. Use the following instructions:

- open the application "Settings" on the child’s device;

- open the menu "Power manager";

- open the menu "Power management for apps";

- find the application "Parental Control Kroha" and tap on it;

- turn off all switchers

- reboot the phone.

We recommend that you check for a Battery Saving mode in your child’s device Settings.

 On some devices, you will need to grant Parental Control Kroha special battery usage permission in Settings > Battery > Menu (the three vertical dots) > Battery Optimization > All apps > Parental Control Kroha.